At Shaakh we ensure that every order placed with us should be treated special. We take great care in delivering our products and adhere to the highest quality standards.
As a policy, we do not offer returns or exchanges on products which are delivered in perfect condition as per the order placed. However, if the product is wrongfully delivered (product doesn’t match the item in the order confirmed) or has a genuine quality/manufacturing defect then we are open to extending Exchange on Your order. Return will be processed only after we have collected the product(s).
To exchange a product or report damage in transit, please get in touch with our Customer Care within 72 hours of delivery.
• by telephone at +917986990212 between 9.00 AM to 5.00 PM IST
• By email at [email protected]
with your order number, date of transaction, delivery address and image of the wrongfully delivered or defective item.